SFGovAccessibility
Seal of the City and County of San Francisco
City and County of San Francisco

To view graphic version of this page, refresh this page (F5)

Skip to page body
SFPD
SF311

Towed Vehicle Information

Towed Vehicles

tow-truck.jpgMost towed vehicles can be retrieved immediately at Auto Return (SF's contracted tow company). You must respond to the nearest police station with your driver's license and proof of ownership if the vehicle is not registered to the driver. After all information is verified, the officer will issue you a release form. You must have a SFPD release form before responding to the tow yard.

Auto Return
450 7th Street (between Harrison St. and Bryant St. around the corner from the Hall of Justice)
San Francisco, CA 94103
415-621-8605

Visit the Auto Return website


If Your Car Was Towed by SFPD for S.T.O.P.

If your car was towed because the driver was unlicensed or had a suspended license, a 30 day hold has been placed on you vehicle.

If you are the registered owner of the vehicle but not the driver at the time of the tow, and have a valid California driver's license, it may be possible to obtain your vehicle immediately by going to a tow hearing. (AB360) at :

The Hall of Justice
850 Bryant Street, Room 154

The hours for tow hearings are as follows:

  • Mon thru Fri 9:00 AM to 3:00 PM
  • Additionally the office is open on Wed from 4:00 to 7:00 PM

Don't change the registration into another persons name after the tow or the vehicle will remain impounded for the entire 30 days.

At the time of release an administrative tow fee of $194.00 must be paid prior to the issuance of a tow release. This fee must be paid in cash only and does not apply toward the towing and storage fees charged by the Auto Return. This fee applies to all vehicles towed incidental to an arrest. City Tow's number is 415-621-8605.


If Your Car Was Towed by SFPD

In addition to unlicensed driver tows, the STOP counter now hears appeals from owners of cars towed by the Police Department for parking violations. The hours and procedure for Police parking tow appeals are the same.

Owners of towed vehicles must appeal the Police Parking Tow within 30 days of the tow or else forfeit their right to a hearing. In cases where the hearing officers determine that the vehicle was improperly towed by the Police Department, the City Controller will take approximately 30 days to issue a refund check.


If Your Car Was Towed by SFMTA

For vehicles towed by the San Francisco Municipal Transportation Agency, appeals must be made to that agency within 10 days as they continue to conduct their own post-storage hearings.

SFMTA Customer Service Center
11 South Van Ness, San Francisco, CA 94103
415-701-5400

For more information, visit the SFMTA website.


Police Tow Hearings

If your vehicle has been towed by the San Francisco Police Department for any reason, you are permitted a Tow Hearing to determine the Validity of that tow. You must request a tow hearing within 30 days of your vehicle's tow. You can request a hearing by telephone, mail, or in person.

To request a hearing by telephone, please call (415) 553-1619.

To request a hearing by mail, download the Request for Tow Hearing, available here and mail to:

SFPD Tow Desk
Hall of Justice
850 Bryant Street, Room 154
San Francisco, CA 94102

Please include with your Request for Tow Hearing any documents you would like the Tow Hearing Officer to consider in determining the validity of the tow.

In person tow hearings are conducted on a "drop-in" basis Monday through Friday from 9:00 AM until 3:00 PM at:

The Hall of Justice
850 Bryant Street, Room 154
San Francisco, CA 94102

The Tow Hearing Officer will make a determination whether the towing of your vehicle was lawfully conducted per the California Vehicle Code. If the tow was improper, you will be granted a waiver or refund of tow fees. If the tow was proper and permitted by law, there will be no waiver or refund of fees. Financial hardship is not a valid reason for appeal. The only issue heard is the legality of the tow.

There are no appeals beyond this point. You may, however, file a claim against the City and County of San Francisco. For more information about filing a claim, please visit the Office of the City Attorney.

Last updated: 6/13/2014 1:48:16 PM